1. Upon arriving, we were horrified to find out that at least two walls were covered in tarp, still under construction
2. On the ground floor driveway, there were white boards covering a portion of the place, indicating that there were sections still not ready
3. After scrutinizing the windows/sliding doors from outside, it was obvious that a whole lot of rooms were still unfurnished, and seemingly incomplete
4. They had just laid down the welcome mats
5. There was no direct access to the carpark from the lift since they CLOSED IT DOWN due to construction
6. The carpark was glaringly under construction, with sounds of drills and hammering echoing through the lobby
7. Upon entering our room, about 5 minutes later, some guys knocked on the door claiming that they had wanted to DO SOME MAINTENANCE WORK ON THE ROOM and had no idea that guests had just checked in
8. A portion of the wall of the room was not painted properly yet
(The next few are mengada complaints on my part. They were due to circumstances, not the fault of the resort or the staff itself)
9. There was no balconey
10. There was no beach
11. I couldn't hear the waves! ALl I could hear from my window was drilling and the sound of the vent of the marina club downstairs
(back to proper compaints now)
12. When we tried to check out, they claimed that they could not refund our money because we had booked on fucking line.
13. they did NOTHING to compensate our dissatisfaction
14.They insisted we pay up the full amount.
TAPIIIIII...
15. When my mother in law called to yell at them, boleh la pulaakkkk refund our money. Macam mana tu?
My question is, my dear Avillion Admiral Cove administration
1. Why, oh, why did you not warn people on your website that YOU WERE NOT READY TO RECEIVE GUESTS?
2. Do you always pull con-jobs on your guests?
3. Oh, and by the way, I overheard a conversation one of your receptionists had with a potential guest who wanted to book a night there, I HEARD NO WARNINGS WHATSOEVER ABOUT THE INCOMPLETE STATE OF YOUR RESORT.
TOLONG LAH JAWAB, and spare me those "sorry sir, ma'am. There's abso-fucking-lutely nothing we can do. SO sorry so sorry so sorry". Those you can shove up your ass. ( I realise that these people won't have the time to read this but it makes me feel good ranting anyway)
To the BAYU BEACH RESORT
Thanks
1. Simply for being complete and NOT UNDER CONSTRUCTION
2. For not being pretentious
3. For not being fully booked
4. For having a balconey
5. For giving us a seaview room
6. From which I can hear the waves
7. For actually having a beach out back.
*On another note, I would like to state here the the AVILLION ADMIRAL COVE would probably be a really nice resort WHEN IT IS FINALLY OFFICIALLY COMPLETE. TAPII sebab they tried to pull one over us, I'd just like to recommend you NOT TO GO THERE. hmph. puas hati.
4 comments:
omg!!!!!!! is it seriously out of control bad? coz we kinda just booked a whole week there starting this sunday...it looked good and ready in the pix and also other ppl's blogs that i surveyed... oh myyy...
it's been a few weeks, so hopefully they're done by now.
honestly la, the room was awesome and the lobby cantik sangat, so was the pool area, but don't expect a beach, sebab it's right next to a man-made lagoon, and on the other side of the lagoon ade 3 bungalows. So when you look out of the window, the bungalows will kinda spoil your view of the sea.
heh.. good luck anyway. ;p
shoooot kazem!!!!!! im heading to avillion juga this thurs to sat. hope to see u there. avillion was seriously gojes when i went there few years bak esp the water chalet. PDs beach is never an option. ;)
ermm...fyi, there are two avillions - the one with the water chalets and the one at admiral cove are different...
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