I'm trying to find a company that provides rental of ICT stuff. I find one online, and proceed to call the number in order to get more information
Bored sounding woman: Hello. ****.
Me: Hi, I'm calling in in order to find out about your EQUIPMENT rental service. Could you connect me to someone who's in charge of that?
Woman: We don't do equipment rentals. We only do (main service. I cannot write it down here because it'd be too obvious which company this is from)
Me: But your website says you do ICT rentals?
Woman (in a tone which clearly sounds like she thinks I'm an idiot): OOOOHHH.. ICT Rental. Kejap, I sambung u to ***
Oh. My. God. Really?
Even IF la. IF la kan, you don't associate the word "EQUIPMENT" with "ICT", shouldn't the word "RENTAL" tip you off?
Customer service these days. Tsk.
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